Our commitment to more considerate marketing
We know that certain occasions can be really difficult for some people. And a while ago we noticed some of our customers were telling us how hard they were finding being exposed to Mother’s Day and Father’s Day marketing.
So periodically, we ask everyone on our email database if they’d like to opt-out of receiving specific emails. And the response we got from this little act of thoughtfulness has been great. We were pleasantly surprised that simply asking you what you do (and importantly don’t) want us to talk to you about could make such a big difference to so many.
But we also wanted to make sure we were continuing to make things easier for our customers. That’s why we’re going further this year to help make all sensitive occasions a little more manageable.
What we’re doing
Just like last year, anyone who has opted-out of Mother’s Day or Father’s Day reminders won’t get any emails about it but there will still be references to occasions on our website This includes our homepage, our menus and even our products when you’re logged into your account. And if your Facebook, Instagram or Gmail accounts use the same email address you might see some ads about the occasion there, but be assured we are working on upgrading our technology to include these options as well
As always, we love hearing from you. So if you have any ideas on how we can keep making sensitive occasions a little easier for you, just drop us a line at firstname.lastname@example.org
How we will continue to be considerate
We’ve always taken pride in putting you, our lovely customers, first. And we’ll continue to be thoughtful to you by:
Using tech to keep you informed of your order and its journey to you
Letting our amazing Customer Service team members be here to do just that – take care of you. So if something isn’t 100% perfect, they’ll always go the extra mile to make things right.
Want to opt out of all email marketing from Skelligs Chocolate?
No problem. just email us on email@example.com confirm you do not want to receive any emails from us and we will take care of the rest.