Skelligs Chocolate

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Shipping (During Covid 19)

We can only ship to Ireland, the UK, Canada and most of Europe at the moment, because restrictions on travel (lack of flights) due to the Covid 19 situation.

Currently we are monitoring all shipping on a day by day basis as it could be halted at a moments notice (If this happens we will issue a full refund immediately).

When ordering the most important thing is that we have as full an address as possible, including Eircode (Find an Eircode HERE), a post code (UK) or PLZ (Germany).

Please ensure there is usually someone at the delivery address and supply us with their email and phone number (which will aid the delivery).

Other information about deliveries here.

 

Please note: Delivery transit times are a guideline, while do our very best to ensure orders arrive as quickly as possible sometimes unforeseen delays can be experienced due reasons beyond our control. If you have a special request regarding your delivery please contact our team on office@skelligschocolate.com and we will do our very best to accommodate your request.

Delivery Location        Costs Est. Delivery Timelines
Ireland – up to order value of €50

Ireland –  order value over €50

UK – all locations, all orders

Germany – all locations, all orders

Other countries in Europe (see shipping calculator on checkout pages)

€6.95

FREE*

€10.00

€15.00

Varies

 2-3 Business Days from dispatch*

2-3 Business Days from dispatch*

5-7 Business Days from dispatch*

5-7 Business Days from dispatch*

5-7 Business Days from dispatch*
Other countries [Currently we cannot ship anywhere else]

N/A

 N/A
NOTES: * Tracking information emailed once chocolates sent.

* Free shipping is not available during large discount promotions (15% or higher) on the website.

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  • Thank you for choosing Skelligs Chocolate. We work hard at making the best possible chocolate we can and we do our best to make sure it arrives in the same condition as it left us.

    Here in Ireland, hot weather is rarely an issue, but what is it like where you are sending this chocolate? We have no control over the way it is transported and how long it stays in hot trucks or depots.

    Unfortunately, we cannot take responsibility for the condition of the chocolate you send.

    If you are happy to take responsibility please just tick the box and proceed.

    If you would like to discuss this with us please email us at office@skelligschocolate.com or call us on 00 353 66 9479119 to discuss what we can do for you.

     

    Tips for Warm Weather Shipping:

    • Please be aware that we use a registered postal delivery service so all packages are tracked and must be signed for on delivery. If there is no one available to sign for the package, please be aware your chocolate will be put back on the truck and stored in the nearest depot for collection.
    • If possible, ship to a business address. Businesses usually receive packages earlier in the morning and someone is always onsite to receive the package. This way your product isn’t exposed to the hot sun all day.
    • After receiving your package, let it rest at room temperature to provide items time to set before opening.

     

  • Thank you for thinking of buying from Skelligs Chocolate

    Just a few points before you order:

    1. If you have any queries about your order or need to make any changes please email us at info@skelligschocolate.com or call us on 00 353 66 9479119 (9am to 5pm GMT Monday  through Friday) to discuss what we can do for you.
    2. We try to accommodate all delivery requests but we cannot deliver to PO Boxes, ‘leave in the green bin’ or ‘ in the porch‘ – these are restrictions from our couriers.
    3. We can ship to a different address if you let us know in time (within 24 hours of your order)

    Thank you for choosing Skelligs Chocolate. We work hard at making the best possible chocolate we can and we do our best to make sure it arrives in the same condition as it left us.

    Here in Ireland, hot weather is rarely an issue, but what is it like where you are sending this chocolate? We have no control over the way it is transported and how long it stays in hot trucks or depots.

    Tips for Warm Weather Shipping (if relevant to when and where you are shipping):

    • Please be aware that we use a registered postal delivery service so all packages are tracked and must be signed for on delivery. If there is no one available to sign for the package, please be aware your chocolate will be put back on the truck and stored in the nearest depot for collection.
    • If possible, ship to a business address. Businesses usually receive packages earlier in the morning and someone is always on site to receive the package. This way your product isn’t exposed to the hot sun all day.
    • After receiving your package, let it rest at room temperature to provide items time to set before opening.

    Finally, (and we do mean ‘finally’) if a parcel is unable to be delivered and is returned to us we will refund the chocolate element of the total cost. We do not get a refund from the couriers and therefore we are unable to refund this portion.