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THE GLEN, BALLINSKELLIGS, CO. KERRY, IRELAND.

Covid-19: Information on visiting us

Skelligs Chocolate visits during Covid 19

Want to see our CURRENT OPENING HOURS? – Click Here 

Need DIRECTIONS?  – Click Here

INDOOR DINING UPDATE (26th July 2021) – Due to the confusion, uncertainty and lack of resources to check  vaccinations status etc we have decide not to do indoor dining this year. All our goodies (Scones, cakes and traybakes) along with drinks (tea, coffee, hot chocolates ) will be available for out door (weather permitting) and takeaway service only for 2021.

BOOKINGS? Bookings are not required (actually we can’t take them) and there is no cover charge to come see us

Is there a TOUR? / What’s the EXPERIENCE? There is no formal tour (and no entry charge), essentially we are a working chocolate factory that welcomes visitors. You come in, see the chocolate factory production room, enjoys tasting some freshly made chocolates with our engaging staff and if you like them enough they are available for sale. Alternative you can enjoy a delicious hot chocolate in our cafe.

MASKS? Currently the advise is to wear a mask where possible indoors – we have screens internally and it’s not practical eating chocolate samples or enjoying the cafe with a mask but otherwise we do recommend wearing one inside the factory.

GUIDE / ASSISTANCE DOGS? are most welcome (even with their owners….) On a practical level it is always quieter in the mornings (10.00 am through 12.30 pm ) and less people who may try and interact with your working dog.

A visit to Skelligs Chocolate has always been special and centres around the warm, friendly greeting and happy staff. This will always be the case, but there will be some changes to the inside of the factory on a temporary basis.

We have a short video (< 2 mins.) on our homepage here that will also give you an overview of what a visit to us is ‘normally’ like (well, pre Covid).

BEFORE YOU ENTER THE BUILDING

There are a number of Health & Safety Checks we must do:

  1. We need to take your temperature. This is done with a contact-less thermometer.
  2. We must have everyone use our hand sanitiser.
  3. We cannot permit entry to anyone (or their group) who is exhibiting symptoms of Covid 19.

Please note: If you have a temperature, or refuse to use our sanitiser we cannot allow entry.

THE FACTORY

  • We must limit the number of visitors at any one time (50 max), and it can be busy from 1.00 pm through to 4.30 pm each day (especially when it’s wet outside).
  • There are protective PVC panels in the factory at strategic points.
  • We are operating with a reduced workforce.
  • We are not able to take bookings for visits.
  • We have a sanitisation station set up at the entrance and around the factory.
  • We will operate a ‘click and collect’ option for regulars who know what they want and don’t want to queue.

THE COFFEE SHOP

  • We must limit the number of visitors at any one time. It can be busy from 1.00 pm through to 4.30 pm each day (especially when it’s wet outside).
  • Regrettably, we will have a reduced menu available.
  • We are operating with a reduced workforce.
  • We are not currently taking bookings for the coffee shop.
  • We are offering a full takeaway service on all products available.

But our famous welcome will still be here and we are genuinely delighted you have chosen to visit us.

HERE TO HELP

If you have any questions or queries or need help placing an order, please Facebook Messenger, call us on 066 9479119 (Monday to Friday 9.15 am to 5.00 pm GMT), email info@skelligschocolate.com 

Thank you everyone, we will see you again soon in St. Finian’s Bay and in the meantime, take care and stay safe.

Please note we will not infringe on anyone’s personal rights but as a private business it is our right to refuse entry to any person who we feel may endanger the lives of our staff or customers.

fanacht sábháilte, an foireann ag Seaclaidi na Sceilge.

Skelligs Chocolate – online ordering

Our online shop at skelligschocolate.com continues to operate safely and in line with HSE protocols.

We have taken extra measures to safeguard and maintain the safety of our staff.

We are constantly monitoring the situation regarding courier services and we will continue to accept orders on the basis that our courier partners are still in a position to undertake delivery.

Our main courier partners are DPD (delivery status updates are available here) and An Post (delivery status updates are available here).

Go raibh maith agat as cuairt a thabhairt ar ár suíomh gréasáin